Strategic Operations • Data-Driven • Tech-Focused

Political Scientist
Turned Tech Operator

Transforming unconventional experience into operational excellence. Combining strategic thinking, military precision, and data-driven execution to solve complex business challenges.

40%
Analysis Time Reduction
3+
Years Team Leadership
100%
Commitment to Excellence

The Strategic Operator

Unique Value Proposition

A strategic operator who excels at the intersection of business, data, and technology. My background—spanning Political Science & Entrepreneurship, military leadership in the IDF, and high-growth tech operations at WOLT—provides a rare combination of systemic thinking, tactical execution, and data-informed decision-making.

Systems Thinking

Political Science training in analyzing complex organizational systems and stakeholder incentives

Military Precision

IDF Officer experience in strategic planning, execution, and rigorous after-action analysis

Tech Operations

Hands-on leadership in high-growth environments, optimizing processes and driving efficiency

AI & Automation

Current specialization in BizOps and AI, leveraging modern tools for analytics and productivity

Career Objective

Seeking a role as a Business Operations Analyst, BizOps Associate, or Strategy & Operations Specialist where I can apply my unique skill set to improve scalability and performance within a forward-thinking, tech-focused organization.

Key Achievements

  • Decreased customer success response times at WOLT through process optimization
  • Led operational planning and after-action analysis in IDF Foreign Relations Division
  • Implemented Intercom software at Japnika, training teams and improving efficiency
  • Reduced analysis time by 40% using AI-powered analytics tools

A Triad of Operational Excellence

Three interconnected pillars of expertise that bridge strategic thinking with practical execution

Business Process Optimization

Deconstructing, analyzing, and refining operational processes to maximize efficiency and drive organizational productivity.

Decreased response times at WOLT through systematic process analysis
Managed high-volume team workflows at Japnika with precision
Mastering advanced methodologies through Elevation BizOps course
Process Mapping Workflow Design Efficiency Analysis Team Training

Data-Driven Analysis & Strategy

Natural analytical aptitude validated by career assessments (Investigative & Managerial), combined with modern AI tools for rapid insight generation.

Conducted after-action analysis to improve IDF operational performance
Leveraged AI analytics (ChatGPT, Gemini) cutting analysis time by 40%
Strong quantitative reasoning aptitude (8/9 in formal assessments)
Business Intelligence Strategic Planning KPI Development AI Analytics

Technology & Automation

Strong technical acumen viewing technology as a critical instrument for enhancing productivity and enabling scale.

Implemented Intercom platform at Japnika, training all users
Operated complex command and control systems in IDF
Practical application of AI tools to solve business problems
Excel/Google Sheets No-Code Solutions BI Platforms AI Integration

Technical Proficiency Overview

A Trajectory of Increasing Impact

Each role has added a critical layer to my operational and strategic capabilities

2024 - Present

BizOps & AI Specialization

Elevation Academy

Intensive program gaining practical experience in data analysis with BI platforms, process automation with no-code solutions, and leveraging generative AI for enhanced productivity and decision-making.

Data Analysis Process Automation AI Integration BI Platforms
2023 - 2024

Customer Success Shift Manager

WOLT

Led operational teams in high-growth environment, training and mentoring representatives, managing real-time workflows, and providing technical support. Successfully decreased response times through systematic process optimization.

Optimized customer success processes, reducing response times
Trained and mentored team members on operational procedures
Managed real-time operational workflows under pressure
Team Leadership Process Optimization Training & Development
2022 - 2023

Call Center Shift Supervisor

Japnika

Managed team workflows and task execution under high-volume conditions. Led successful implementation of Intercom software, training all users and ensuring seamless integration to improve team performance and efficiency.

Implemented Intercom platform, training entire team
Managed high-volume workflows with precision
Improved operational efficiency through software integration
Software Implementation Workflow Management Technical Support
2019 - 2022

Acting Operations Officer

IDF - Foreign Relations Division

Led strategic planning and operational execution in high-stakes environment. Developed training curricula, operated command and control systems, and conducted rigorous after-action analysis to derive lessons and improve future performance.

Planned and investigated events, deriving operational lessons
Developed and delivered training on operational systems
Operated sophisticated command and control platforms
Strategic Planning After-Action Analysis Training Development C2 Systems
2018 - 2019

Business Class Flight Attendant

El Al Israel Airlines

Managed VIP client relations and executed complex procedures flawlessly in a highly regulated, zero-error environment. Demonstrated exceptional poise under pressure and commitment to excellence in high-stakes customer service.

VIP Client Management Crisis Control Process Excellence

Insights & Perspectives

Exploring how unconventional backgrounds create competitive advantages in tech

Featured Article

4 Unconventional Career Lessons From a Political Scientist Turned Tech Operator

Many professionals trying to break into the tech industry share a common anxiety: that their background is somehow "wrong." But what if this non-linear career path, often seen as a disadvantage, is actually a source of unique strength and perspective?

01

Your "Irrelevant" Degree is a Hidden Superpower

A degree combining Political Science and Entrepreneurship provides a purpose-built framework for understanding the two core elements of any business: systems and people. This dual focus trains you to identify the right problems to solve, analyze complex systems, and connect strategy to operational reality—the essence of successful BizOps.

02

The Front Lines Are the Best BizOps Bootcamp

High-pressure, customer-facing roles provide unvarnished data on process friction and customer pain. Managing teams at WOLT and serving VIP clients at El Al demanded real-time problem-solving, forcing me to see how processes succeed or fail when they make contact with the real world—invaluable context no dashboard can capture.

03

Military Leadership Translates Directly to Startup Scalability

Military leadership in a data-informed environment is built on a rigorous cycle of planning, execution, and analysis. "Planning and investigating events, and deriving lessons to improve operational performance" is the exact data-driven, iterative improvement loop that defines elite BizOps teams.

04

A Career Pivot Isn't a Leap of Faith—It's a Calculated Project

Bridging the gap between a non-traditional background and a tech career requires strategic upskilling. By enrolling in a specialized BizOps course, I systematically acquired technical frameworks, tools, and AI capabilities. Your past experience provides the operational logic; targeted training provides the modern syntax.

Key Takeaway

A varied, non-linear career path is not a liability; it is a collection of unique assets waiting to be connected. The key is to understand and articulate how the lessons from each chapter directly apply to the challenges of your target role.

Education & Continuous Growth

Bachelor of Science

Political Science & Entrepreneurship

Tel Aviv University

2024

Robust framework for understanding macro-level organizational strategy, competitive market dynamics, and international relations. The entrepreneurship focus cultivated a proactive mindset geared toward identifying opportunities and driving innovation.

BizOps & AI Specialization

Intensive Operations & Technology Course

Elevation Academy

Expected 2025

Strategic training in data analysis using BI platforms, process automation with no-code solutions, and leveraging generative AI to enhance productivity and decision-making. Directly aligns proficiencies with requirements of top-tier BizOps roles.

Technical Skills

Microsoft Excel / Google Sheets
Business Intelligence Platforms
AI Tools (ChatGPT, Gemini)
No-Code Automation
Intercom / CRM Systems

Core Strengths

Strategic Planning Process Optimization Data Analysis Team Leadership Project Management Systems Thinking Stakeholder Management Continuous Improvement Technical Implementation Performance Analytics

Career Assessment Profile

Formal assessments validate strong Investigative (I) and Managerial (C) tendencies, perfectly aligned with data-centric approach to strategy. Quantitative reasoning: 8/9.

Let's Build Something Exceptional

I'm actively seeking opportunities to apply my unique blend of strategic thinking, operational excellence, and technical capability to help organizations scale efficiently and achieve ambitious goals.

Ideal Roles:

  • Business Operations Analyst
  • BizOps Associate
  • Strategy & Operations Specialist
  • Operations Coordinator

What I Bring

A proven ability to bridge the gap between high-level strategy and ground-level execution, using data to inform plans and technology to ensure efficient implementation.

Get in Touch

Send Me a Message

I typically respond within 24 hours